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expired domain

Expired Domain, a hiccup that could cost you $$$

March 3, 2016 by Moran Media

Expired Domain? DON’T LET THIS HAPPEN TO YOU!!!!

expired domain - a problem you don't want - listen to Moran Media on how to avoid thisJust this week three of my clients experienced an expired domain. What’s a domain?  It’s the URL that is your website. As in www.mywebsite.com or in my case, Moran Media’s domain is www.remoran.com. This happened on three different platforms. Each time it was something silly, like not having auto renew enabled, having old credit card information, or insufficient funds in their account.
Depending on who they were registered with the repercussions were different for each. One had a grace period where they had time to correct the information and get their domain back before their site went down. Another missed the notice their transaction failed and only noticed when their site went down. Another got a notification as soon as the transaction failed but their domain registrar turned off their site right away without giving them a chance to correct the information.
For some people this could be disastrous. Most domain registrars give you a grace period to get everything in order, some may not. Make sure you know what your registrar will do if you miss a payment. If you don’t catch it in time your domain could be sold off to the next bidder, this is not something you want. You’re reputation could be ruined by a competitor or a detractor, your site rankings could be harmed, your customers might think you have closed.

How can we avoid this?

Just follow a few simple steps

  1. Make sure you know the rules of your domain registration and it’s a company you can trust.
    • What’s the grace period?
    • What happens on expiration?
    • What’s their customer service number if you have an emergency?
    • How’s their customer support?
  2. Make sure your information is accurate and up to date with your registrar.
    • Email goes to an account you check daily.
    • Phone numbers are accurate.
    • Credit Card information is always up to date.
  3. Set your account to auto renew.
    • If you can, use a credit card rather than a bank card or paypal so it can renew without much effort from you.
  4. Mark your calendar for renewal time.
    • This way you can change the card that is used to pay if you need to.
    • You can pay for multiple years if you like.
    • You can add a promo code or coupon code and save some money.

In the old days of the internet there were a lot of scams. You’d get a renewal notice from a company, pay for the renewal and then suddenly you switched registrars.  Thankfully that scam is seen a lot less these days, but it’s still good to note who your registered with. This will save you headaches later. I always advise keeping that information with your passwords and all of your other business information, so you always have it.

Have you ever had your domain expire?

Filed Under: General, Marketing Monday Tagged With: advice, domain registration, expired domain, marketing monday

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Testimonials

avatarI'm a writer and a voice actor, so my blog isn't just a journal, it's also part of my platform. Having banner art that fits both ME and my SITE is incredibly important. I gave Rebecca a concept and a really bad picture of me, and she gave me a banner design that makes me smile whenever I see it, and has drawn favorable responses from new and longtime readers and Facebook followers.

For the first time since I started my blog in 2002, I don't have the urge to change the design or the art every quarter.

It's always lovely to be able to support friends, especially when those friends are other women. It's even lovelier when the person in question is a talented, competent professional who is easy to work with.

I just asked her for a quote to do a whole site for me later this summer...can't wait to see what she comes up with.

Melissa Bartell
MissMeliss.com
avatarI needed Rebecca to help get a new website live.  I was having major issues with <my webhost> and had spent countless hours on the phone trying to fix it.  Rebecca was extremely thorough and was able to get the site up within a few hours, on short notice.  She continued to reach out after it was live to make sure everything was working the way I needed it to.  I will definitely be using Rebecca for any additional site changes that come up.

Press Play Entertainment
Press Play Entertainment
avatarRebecca has been working with AHA for the past 5-6 years helping our ever-growing not-for-profit look as professional in our print publications as we are in our conferences and other events. She is wonderful to work with as she takes ideas and makes them clear, good looking, crisp and easily accessible to all. Her turn-around time is remarkable.  We often have many things going at one time but Rebecca helps us keep them straight, consistent and professional looking. She also is very aware of our budget and helps to keep our fees down. I recommend her wholeheartedly.

Pat Schissel
ahany.org
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