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Expired Domain, a hiccup that could cost you $$$

March 3, 2016 by Moran Media

Expired Domain? DON’T LET THIS HAPPEN TO YOU!!!!

expired domain - a problem you don't want - listen to Moran Media on how to avoid thisJust this week three of my clients experienced an expired domain. What’s a domain?  It’s the URL that is your website. As in www.mywebsite.com or in my case, Moran Media’s domain is www.remoran.com. This happened on three different platforms. Each time it was something silly, like not having auto renew enabled, having old credit card information, or insufficient funds in their account.
Depending on who they were registered with the repercussions were different for each. One had a grace period where they had time to correct the information and get their domain back before their site went down. Another missed the notice their transaction failed and only noticed when their site went down. Another got a notification as soon as the transaction failed but their domain registrar turned off their site right away without giving them a chance to correct the information.
For some people this could be disastrous. Most domain registrars give you a grace period to get everything in order, some may not. Make sure you know what your registrar will do if you miss a payment. If you don’t catch it in time your domain could be sold off to the next bidder, this is not something you want. You’re reputation could be ruined by a competitor or a detractor, your site rankings could be harmed, your customers might think you have closed.

How can we avoid this?

Just follow a few simple steps

  1. Make sure you know the rules of your domain registration and it’s a company you can trust.
    • What’s the grace period?
    • What happens on expiration?
    • What’s their customer service number if you have an emergency?
    • How’s their customer support?
  2. Make sure your information is accurate and up to date with your registrar.
    • Email goes to an account you check daily.
    • Phone numbers are accurate.
    • Credit Card information is always up to date.
  3. Set your account to auto renew.
    • If you can, use a credit card rather than a bank card or paypal so it can renew without much effort from you.
  4. Mark your calendar for renewal time.
    • This way you can change the card that is used to pay if you need to.
    • You can pay for multiple years if you like.
    • You can add a promo code or coupon code and save some money.

In the old days of the internet there were a lot of scams. You’d get a renewal notice from a company, pay for the renewal and then suddenly you switched registrars.  Thankfully that scam is seen a lot less these days, but it’s still good to note who your registered with. This will save you headaches later. I always advise keeping that information with your passwords and all of your other business information, so you always have it.

Have you ever had your domain expire?

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Filed Under: General, Marketing Monday Tagged With: advice, domain registration, expired domain, marketing monday

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Testimonials

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We hired Rebecca with Moran Media after we could no longer do our website on our own through FrontPage. We found Rebecca through a Facebook post. She was able to see our vision and create a website that provides all our needs and more. She also added functions that we haven’t done in the past like blogging. A great addition to our presence on the web. Rebecca also created awesome logos for our company, something we didn’t have before!


Rebecca is thorough, professional, and does quality work. She thinks outside the box and really listened to what we needed and went beyond our expectations! She even gave us advice on how to use our new site to grow our presence on the web. We highly recommend Rebecca and Moran Media for any of the creative needs you or your company may have.


Jan & Jennie Gagliano Hrdlicka
Gagliano Associates LLC
avatarI needed Rebecca to help get a new website live.  I was having major issues with <my webhost> and had spent countless hours on the phone trying to fix it.  Rebecca was extremely thorough and was able to get the site up within a few hours, on short notice.  She continued to reach out after it was live to make sure everything was working the way I needed it to.  I will definitely be using Rebecca for any additional site changes that come up.

Press Play Entertainment
Press Play Entertainment
avatarWe have been using Rebecca's experience for 12 years. She has helped us with every type of art-related project, from designing our logo (and updating it over the years) to designing art and layout for special projects. From producing educational videos and animations to training our staff how to use design software applications. Half the time we don't even know what we want until we sit down with Rebecca and brainstorm. She frequently makes suggestions that save us time and money in the long run. Most importantly, we know that when we need something done on a deadline, we can always count on her to deliver what she promised, on time and at the right price.

TechKNOW
TechKNOW Associates
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