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Marketing Monday

Marketing Monday: Spec Work

October 15, 2012 by Moran Media


image by TopicSimple, www.topicsimple.com

I mentor a few artists just starting out and I’m often asked about this.  Spec work, or the contest model, is never a good idea.  I’ll explain why, on both counts.

Spec work is asking a designer, many designers to work for free with no guarantee of compensation for their hard work.  More so, it doesn’t show a designer’s best work either.  In the end both the designer and the customer feel short changed.  The above video explains it so well, but it also brings up another important point.

Don’t work for free.  It sounds nice, a friend of yours needs a logo or a website and you want to help them out so you offer to work free.  Just like Spec Work, working free of charge takes the design relationship out of the equation.  You feel like a burden is put upon you because you’re doing this work free, not to mention that your customer doesn’t provide enough feedback for you to design appropriately.  The customer doesn’t feel comfortable treating you like they would a paid designer.  The customer doesn’t tell you what they didn’t like about the project or they are afraid to press their ideas too much, after all you’re doing this as a favor.  In the end both the designer and the customer feel like they were taken advantage of and neither are truly happy with the end product, in the worst case scenario the customer ends up not using the work and everyone’s time is wasted.

They often say money in a friendship can ruin a relationship, in this case lack of money ruins it.  If you charge your friend, even at a discounted rate, for the work then they have ownership of their end of the project and you can build a professional relationship that’s key to the design.

Contests are another area to avoid.  I have a rule, I don’t do contests.  Much like spec work, a contest eliminates the ability to have the customer/designer relationship we’ve discussed is needed for any project.  Worse yet, in a contest you don’t get to negotiate your terms and often even if you don’t win the contest, they contest holder owns the right to your work.  Contests pay you once for something you’ve made (yes, there are rare cases when a contest winner went on to being the go to designer for the customer, but that’s not the norm) and they can then use it indefinitely any way they like.  It doesn’t sound like a big deal, it’s not that far from normal contract work, except normal contract work your best is being sold and there is often more work after that.  When a customer asks me to design a logo they often come back to me to create their stationary, business cards, website work, you name it.  I can make sure my logo is being used properly and not being distorted, the logo always looks good, the customer always looks good, and I can be proud of my logo.

I’ve worked for agencies that have run design contests, most of the time the intention was good, to give exposure to young artists in school.  The problem is that even though we liked the logos produced, we couldn’t change them, because it was a contest winner, and the logo suffered.  We ended up with a logo that we were 80% happy with.  I have no idea who designed it, and there wasn’t a way to get in touch with the designer, because it was a contest, we the customer had our hands tied.  In the end, it was bad for both of us.

The key ingredient to success is the design relationship, getting feedback from your customer, being told what works and what doesn’t work.  If you can’t handle some one saying they don’t like your design or even “it’s ugly”, you are in the wrong business.  Designers need a thick skin, and often we need to push our customers to tell us what they don’t like.  Only then will we have a stunning design.

Filed Under: Marketing Monday Tagged With: advice, contests, contract, design, discounts, free, marketing monday, mentor, spec work

Marketing Monday: Oreo’s ad campaign

October 1, 2012 by Moran Media

Welcome to the first installment of Marketing Monday, my weekly column on all things graphics, design, marketing, and anything else related.  Each week I will focus on something I think is clever or just something I think designers and customers need to keep in mind.

This week I want to talk about Oreo’s social media campaign and their new Ad ascetics.  I’m sure you’ve seen a picture of an Oreo similatr to the one posted here.  It’s clean, simple, a white background with the cookie transformed into a symbol for an idea, in this case it’s the earth (north america centric) to celebrate the first flight around the world on September 28th.  The look of the ad is eye-catching, since an Oreo cookie is iconic they are using their product as the main focus.  It’s clever seeing the orea as different symbols.

The company hit a bit of controversy with their Pride ad on June 25th, an Oreo cookie with seven layers of creme, all layers a different color of the rainbow to celebrate Pride Day.  Thanks to that controversy Oreo’s facebook page has earned 27 million likes and those 27 million people get a daily image of an Oreo in a different symbol.

People are entertained by the concept, this supports the concept of the Advertising Contract often mentioned on the Age of Persuasion, a CBC radio show dedicated to advertising history.  The Advertising Contract is an implied agreement between the consumer and the marketer that in exchange for being exposed to ads, you the consumer must be entertained.  It’s an implied contract that began in the 20’s (listen to the linked episode for the full story) and is often forgotten today.  Thanks to TiVo, DVR, PVR, Video on Demand, Music on Demand, Netflix, and many other sources of media that limit advertising, the consumer can skip all the ads they want.  To get people to pay attention to your ads, you need to entertain them, you need to show them something special.  Oreo is doing this, oreo is in 27 million people’s daily lives thanks to their daily ad campaign that is hitting every area of interest.

I recommend you take a look at Oreo’s facebook page, check out their website The Daily Twist, see them on Twitter, They hit up tumblr, they are even on Pintrest, they are everywhere, entertaining people and encouraging them to share their ads.  We as consumers are doing this, because we have a bit of nostalgia for the cookie, but more because the cookie is pushing our favorite areas of interest.

How can you use the example of Oreo’s campaign in your social media campaign?  How can this be used by smaller companies and organizations?  Keep them entertained.  Leave your suggestions in the comments section.

Filed Under: Marketing Monday Tagged With: advertising, age of persuasion, daily ad, daily twist, entertaining ads, facebook, marketing, marketing monday, oreo, pintrest, social media, tumblr, twitter

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avatarRebecca has been working with AHA for the past 5-6 years helping our ever-growing not-for-profit look as professional in our print publications as we are in our conferences and other events. She is wonderful to work with as she takes ideas and makes them clear, good looking, crisp and easily accessible to all. Her turn-around time is remarkable.  We often have many things going at one time but Rebecca helps us keep them straight, consistent and professional looking. She also is very aware of our budget and helps to keep our fees down. I recommend her wholeheartedly.

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